FAQs
Frequently Asked Questions
Everything you need to know about ordering, delivery, and your meals.
What's the difference between Signature and Customize?
Dave's Signature Box comes pre-loaded with our best selling meals, no decisions needed. Customize Your Box lets you pick the protein, carb, and veggie for every single meal yourself.
Is there a minimum order?
Yes, our smallest box is 5 meals. From there you can go as big as you'd like.
Can I change my order after I place it?
Yes, as long as it's before the weekly cutoff. Just reach out and we'll update it for you before your meals go into production.
Can I skip or cancel a week?
Yes, skip or cancel your subscription anytime from your account, no fees, no phone calls required.
Is there a commitment or contract?
Nope. Order one time, order every week, it's completely up to you. There's no contract to sign or minimum number of weeks required.
Can I gift a meal plan to someone?
Yes! Just enter their delivery address at checkout, or reach out to us and we'll help set it up.
Are the meals fresh or frozen?
Every meal is cooked fresh each week and delivered cold, never frozen. We prep, cook, and pack in small batches so nothing sits around.
Do you offer nutrition information for each meal?
Yes, every meal lists its calories and macros, so you always know exactly what you're eating.
Do you have vegetarian options?
Yes, we rotate vegetarian options into the weekly menu, and if you customize your box you can build a fully vegetarian week yourself.
What if I have food allergies?
Please check each meal's ingredient list before ordering. If you have a serious allergy, reach out to us before placing your order so we can talk through your options.
Does the menu change each week?
Yes, we rotate the menu regularly so you're not eating the same meals on repeat, while still keeping a few customer favorites around.
How big are the portions?
Every meal comes in a generous, full-size container, built to actually fill you up, not a diet-sized portion.
How long will the meals stay good?
Meals stay fresh in the fridge for up to 5 days from the day they're delivered. If you want to stretch that further, they also freeze well, just thaw overnight before reheating.
How do I heat the meals?
Microwave for 2 to 3 minutes, or pop the container in the oven at 350°F for 12 to 15 minutes if you want it a little crisper. Every container is microwave and oven safe.
Can I freeze the containers?
Yes, all our containers are freezer safe. Just let them thaw overnight in the fridge before reheating for best results.
When does my box arrive?
Local delivery runs Sunday, order by Friday 1pm to make that window. Shipping across the Tri-State goes out Monday. Bronx pickup is also available.
What if I'm not home when it arrives?
No problem, your meals are packed to stay cold for several hours. We recommend having a cooler or fridge access ready if you know you'll be out.
Do you deliver outside the Tri-State area?
Local delivery is limited to the Bronx and surrounding areas, but we ship across the Tri-State region. Reach out if you're not sure whether we cover you.
Can I update my delivery address?
Yes, just update it in your account before the weekly cutoff, or message us directly and we'll take care of it.
What if my order arrives wrong or damaged?
Let us know right away with a photo if you can, and we'll make it right, whether that's a replacement or a refund.
What payment methods do you accept?
We accept all major credit and debit cards at checkout.
How do I get in touch if I have more questions?
Send us a message through our contact page or reach out on Instagram, we're always happy to help.